99.999% High-Availability Hosting on Red Hat Linux - Virtual Dedicated Servers
99.999% uptime is as close to 100% uptime as is possible. We understand that your applications are critical to your business and you need serious hosting from specialists in the field who guarantee the highest levels of support, reliability and redundancy.
With Red Hat Certified Engineers and Red Hat Certified Technicians on staff, ICO provides 24 x 7 support for Red Hat Linux hosting. You will always speak to a qualified Red Hat expert who can help with your issues, regardless of the time of day.
We understand that it is not always possible to plan your infrastructure months in advance and there will be times when you need your server up and running as soon as possible. That’s why we commit to having Red Hat Linux virtual servers deployed in three working days.
ICO offers two levels of management for Red Hat Linux hosting, Level I and Level II Management. Level I Management is included in the monthly price of all virtual servers and is comprised of:
Basics
SLA
Customer Care Services
Managed Services
Monitoring and Issue Response
SMS Alerts
Reporting
Server and Device Administration
Managed Security
24x7 Support
Level II Management is $90 a month plus GST and offers the following in addition to Level I Management:
Proactive Server Monitoring
Application Monitoring
SMS Alerts
DNS Management
Backup Mail Server
Patch Management
Backup Routines for Application and Database
Anti-Virus
24x7 Priority Support
Please click here for more detail on our hosting Management Packages.


